For many law firms, the Proclaim system sits at the centre of day-to-day operations. It manages case workflows, stores key information, and supports everything from client onboarding to billing. When it works well, it helps the business run efficiently. When it doesn’t, it can quickly slow things down.

This is where a Proclaim developer comes in.

A Proclaim developer works with the firm’s case management system to make sure it reflects how the business actually operates. Rather than relying on out-of-the-box functionality, they adapt and refine the system so that it supports real processes, not just standard ones.

Supporting the Proclaim System

At a basic level, a developer is responsible for keeping the Proclaim system running smoothly. That includes maintaining workflows, fixing issues, and ensuring updates or changes do not disrupt existing processes. However, the role typically goes further than maintenance.

As law firms evolve, their requirements change. New case types are introduced, processes are refined, and reporting needs become more complex. A developer helps translate those requirements into system changes, ensuring the platform continues to support the firm effectively.

Improving Day-to-Day Workflows

One of the most valuable aspects of a Proclaim developer’s role is improving how work flows through the system.

This might involve automating repetitive tasks, reducing manual data entry, or simplifying how users interact with files. Small improvements at this level can have a noticeable impact on efficiency, particularly in high-volume environments.

By refining workflows within the Proclaim case management setup, developers help ensure that routine tasks take less time and are less prone to error.

Integrating Proclaim with Other Systems

Many law firms rely on multiple platforms, including finance systems, document management tools, and external services. A key part of the role is to integrate Proclaim with these systems so data can move between them reliably.

When systems are connected properly, information only needs to be entered once and can be used across the business. This reduces duplication and improves consistency.

Whether it’s linking to billing software or connecting external data sources, the ability to integrate Proclaim effectively is an important part of making the overall system more useful.

Typical Proclaim Development Projects

The work of a Proclaim developer can vary quite a bit depending on how a law firm is set up and what they need from their system.

Some projects are about fixing things that aren’t working as they should, while others focus on making everyday tasks quicker and easier.

Here are some examples of the kind of work we support:

• Adjusting workflows in the Proclaim system so they better match how the firm actually works
• Reducing manual tasks by automating routine steps
• Making day-to-day processes simpler for fee earners and support staff
• Connecting Proclaim with other systems so information flows properly between them
• Setting up the system to handle different types of cases more effectively
• Improving how information is pulled from the system for reporting
• Fixing issues that slow the system down or cause frustration for users
• Helping with system updates and making sure changes don’t disrupt existing work
• Reviewing the current setup and spotting areas that could be improved

Adding Long-Term Value

A well-developed Proclaim system does more than support current processes, it provides a foundation for future growth.

As firms expand or adapt, the system needs to keep pace. A developer ensures that changes can be introduced without disrupting existing workflows, helping the business remain flexible.

Over time, this creates a more stable and reliable environment, where the case management system supports the firm rather than holding it back.

Contact LPS

If your law firm is using Proclaim but finding that processes are becoming inefficient or difficult to manage, structured development support can make a significant difference.

LPS works with firms to refine and improve their Proclaim case management systems, ensuring they remain aligned with day-to-day operations and future requirements.

If you’d like to have an initial conversation, you can contact the team directly on 01204 930234 or via email at enquiries@legalpracticesupport.co.uk to discuss your current setup and any challenges you’re facing.

To find out more about how a Proclaim developer can support your firm, contact LPS to arrange an initial discussion.