Buying a property can be a stressful and exciting time in a person’s life, so buyers want the process to move as smoothly and as quickly as possible. Iamproperty, an estate agency services business, has recently found that property sellers’ biggest frustration was the fact that the conveyancing process takes too long, and 90% of property sellers would pay more for a speedier process.

Moreover, our team have found that a large proportion of conveyancing solicitors find themselves frustrated with the out of the box Proclaim case management system throughout the legal processes of buying and selling property.

Legal Practice Support have outlined below, tips on how to speed up the process by developing your Proclaim case management system.

How to speed up the conveyancing process by developing your case management system

Whether your client is buying a freehold or leasehold property, the legal transfer of property ownership from one party to another involves many steps for buyer and sellers’ solicitors. From carrying out local authority searches, obtaining offers from mortgage lenders, obtaining surveys, agreements in principle, and exchanging contracts, it is no surprise that clients find the process overwhelming.

The most beneficial feature of Proclaim is that it is extremely flexible and can be developed in many ways. Proclaim can be developed to allow for process automation, which can be particularly beneficial for Conveyancing Solicitors due to the amount of steps that are needed to be taken on each file. Conveyancing automation is possible for many manual tasks within the conveyancing process using Proclaim software, saving file handlers time and allowing them to focus on other, larger tasks at hand.

It is always a good idea to provide regular updates to clients on the property sale or purchase. The system can be developed to allow for automated client updates throughout the house sales and purchase process. This will improve customer satisfaction and save file handlers the time of having to manually update each client.

With the right setup, you can ensure that all key reports are scheduled to run automatically and to be disclosed to predefined contacts or locations at specified times. Thus ensuring you are never missing the information you need to make key business decisions.

Another way in which your Proclaim system can be developed to speed up the conveyancing process is by allowing for third party integrations with software, such as InfoTrack. This solution greatly assists with practice management by improving efficiency for law firms. It assists by removing the need for a number of small administrative tasks so fee earners can focus on more important tasks. 

Users have the ability pre-populate orders within InfoTrack with all documents within the case management system using the two-way flow of real time information. This will be automatically returned within your case management system. Some of the main benefits of integrating your case management system with InfoTrack include:

• Improved efficiency due to automation of tasks, such as data entry using pre-filled documents
• Improved compliance and mitigates the risk involved with re-keying information
• All key information is accessible within InfoTrack and your CMS
• Great user experience

How Can Legal Practice Support Assist?

The software development team at LPS can provide advice on how to speed up conveyancing process by developing your case management system. We can also assist by improving your system to increase efficiency and boost profits.

Legal Practice Support can assist with your conveyancing automation and IT system integration by developing your Proclaim system.

We can help your team to eliminate the tedious, administrative, robotic tasks that they may currently spend a lot of their time performing. This means that they can spend more of their time focusing on the more complex issues and settle conveyancing matters more swiftly.

Legal Practice Support are specialists in Proclaim Development solutions and Legal IT. We offer optimisation of your Proclaim system through the development of the software to ensure you are making the most of your system. Development of your system will vastly improve the productivity and efficiency of file handlers and will deliver real financial returns to your firm.

If you would like to discuss how a Proclaim Developer from the LPS team could assist your law firm, please contact us for further information.

James Denby is Head of Proclaim Development at Legal Practice Support and oversees all projects to ensure work is completed to a high standard for all clients. As an experienced Proclaim Developer, James also maintains his own workload, consisting of complex development projects or high priority tasks. He can be contacted via e-mail at enquiries@legalpracticesupport.co.uk, or get in touch with us via our contact form, or by phone on 01204 930234