At LPS, our familiarity with the Legal sector means we are dedicated to specialist Legal IT and Proclaim Development solutions. When optimising your Proclaim system through software development, whether it be small inconveniences or a larger ongoing maintenance project, our goal is to deliver real financial returns to your business.

Our Proclaim development team have extensive years of experience in improving the day-to-day productivity of the Proclaim case management system. We do this via workflow optimisation, automation of tasks and documentation, or by providing you with real-time MI Reporting facilities so critical business decisions can be made with ease, and bottlenecks in processes can be addressed. An LPS software developer works closely alongside your law firm to remove the stress of more complex IT system integration.

The law firms we assist benefit from vastly improved efficiency and profitability as a result of developing their case management system, which has enabled them to adapt to modern law reforms and stay ahead of technological changes in the legal landscape.

The incorporation of technology into day-to-day processes is essential for claims management in the current fixed-cost environment, and now is the time to embrace it as the industry anticipates further future small-claims/fixed-cost reforms.

What is Proclaim development, and why do law firms benefit from customising it?

Proclaim development involves enhancing and tailoring the Proclaim Case Management System to match a law firm’s specific processes, workflows, and reporting requirements. Although Proclaim offers strong core functionality, many firms find that the standard setup does not fully reflect how they operate day to day. Custom development allows firms to automate repetitive tasks, redesign workflows, add bespoke data fields, and create a system that works more efficiently for their area of practice. This results in faster case progression, fewer errors, improved compliance, and a more streamlined experience for both staff and clients.

What can be developed within the Proclaim Case Management System?

Almost every part of Proclaim can be customised to improve the way cases are handled. Firms typically modify screens, workflow stages, documents, task prompts, and data capture fields to reflect their own procedures. Proclaim also allows for the creation of bespoke tools such as automated document packs, client communication templates, practice-area-specific workflows, integrated forms, and advanced reporting dashboards. These changes help ensure that Proclaim mirrors real business processes rather than requiring staff to adapt to a generic workflow.

How do custom Proclaim workflows improve case progression and productivity?

Custom workflows in Proclaim provide structure and automation across the entire lifecycle of a case. By mapping each step of a legal process into the system, Proclaim can automatically prompt tasks, generate documents, track deadlines, and ensure that cases are progressing correctly without constant manual oversight. Whilst reducing time spent on administrative tasks, this software also improves consistency between fee earners, minimises delays, and helps firms scale more easily. A well-designed workflow also makes onboarding new team members easier, as the system guides them through each stage of their work.

Can Proclaim generate advanced MI and performance reports?

Yes. Proclaim includes the ability to build detailed MI (Management Information) reporting tailored to a firm’s operational needs. Custom reports can track case volumes, WIP, settlement times, fee earner performance, bottlenecks, costs, and a wide range of financial or compliance-based metrics. These reports can be automated, scheduled, or exported for management meetings. When customised effectively, Proclaims MI features give decision-makers clear visibility of performance trends, risks, and opportunities, helping firms make quicker and more informed decisions.

Can you integrate Proclaim with other software used by law firms?

Proclaim can integrate with many third-party systems used across the legal sector. Typical integrations include digital forms, accounting software, document production tools, CRM systems, compliance platforms, and external data sources. Integrating Proclaim eliminates the need for duplicate data entry and ensures information flows smoothly between departments and systems. This not only improves accuracy but also speeds up internal processes and enhances the overall reliability of the firm’s technology infrastructure.

What is typically involved in a Proclaim development or optimisation project?

A Proclaim development project usually begins with an analysis of the firm’s current processes and how they translate into the existing system. Once requirements are identified, the next stage involves designing and building the necessary custom workflows, screens, automation, templates, or reports. The updates are then tested in a controlled environment before being deployed to live users. This structured approach ensures that improvements are robust, efficient, and aligned with the firm’s operational goals. Ongoing refinement is common, as firms often continue to evolve their processes over time.

If you would like to discuss how a Proclaim Developer from the LPS team could assist your law firm, please do not hesitate to contact enquiries@legalpracticesupport.co.uk for further information. 

At Legal Practice Support, we are always happy to hear from qualified, experienced job seekers. The Proclaim development team will be seeking a developer to join us in the near future. If you have knowledge of Proclaim and are interested in joining our team, feel free to send us an email with your CV and a cover letter.

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