Legal Process Automation Using Proclaim Software
The legal industry has historically been very resistant to change, with many preferring to sit in an office, using paper files to manage their caseload. The unfortunate reality is, that as every year passes it becomes less and less viable to operate a business in this manner.
The impact of the Coronavirus has demonstrated the importance of law firms embracing legal technologies to assist them in working remotely. This year, many of the more conservative firms, which have been forced to adapt and utilise these technologies, may have noted the benefits of using software, such as Proclaim. These benefits will include improved efficiency and an increase in profits due to legal processes being automated.
Tasks carried out by file handlers which may be administrative in nature can be very costly and time consuming, but are critical to the handling of many legal cases. Repetitive tasks, such as updating clients, manually typing up documents, and trawling through mountains of paperwork can all be avoided through use of legal process automation using a legal case management system such as Proclaim.
A 2015 report from the international management consulting outfit McKinsey & Co identified that significant amounts of time for law firm staff could be automated using RPA technology. They estimated that 69% of time is automatable for paralegals and 23% of time is automatable for Solicitors.
What is RPA Software?
Robotic Process Automation (RPA) software is a type of artificial intelligence, and is the application of technology that allows a company to configure computer software or a “robot”. Software robots can be used to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.
Legal process automation could be key in cutting down a large proportion of these time consuming, manual processing tasks. The adoption of software that acts as robotic process automation (RPA) such as Proclaim Case Management Software is essential to maximising profit margins and improving customer service levels.
How Can Proclaim be Developed for Legal Process Automation?
Proclaim is the legal industry’s leading case management software and is the leading software used by Solicitors in many legal departments. The most beneficial feature of Proclaim is that it is extremely flexible and can be developed in many ways. Proclaim can be developed to allow for legal process automation, which can be particularly beneficial for increasing the speed of processing of each case. Using an automated process will assist in saving time for fee earners, allowing them to focus on other, larger complex tasks at hand.
The system can also be developed to allow for automated client updates as the case progresses. This will improve customer satisfaction and save file handlers the time of having to manually update each client.
Proclaim automation can also assist your in house legal team with data collection and data protection compliance using the due diligence automation and GDPR Individual Rights workflow to manage requests and automate their handling. This will aid in reducing cost and assist in compliance with ongoing legislation.
With the right setup, you can ensure that all key reports are scheduled to run automatically and to be disclosed to predefined contacts or locations at specified times. Thus, ensuring you are never missing the information you need to make key business decisions.
How Can Legal Practice Support Assist?
Legal Practice Support can assist with your legal process automation by developing your Proclaim system. We can help your team to eliminate the tedious, administrative, robotic tasks that they may currently spend a lot of their time performing. This means that they can spend more of their time focusing on the more complex issues and settle legal issues more swiftly.
Legal Practice Support are specialists in Proclaim Development solutions and Legal IT. We offer optimisation of your Proclaim system through the development of the software to ensure you are making the most of your system. Development of your system will vastly improve the productivity and efficiency of file handlers and will deliver real financial returns to your firm.
If you would like to discuss how a Proclaim Developer from the LPS team could assist your law firm, please contact us for further information.
James Denby is Head of Proclaim Development at Legal Practice Support and oversees all projects to ensure work is completed to a high standard for all clients. As an experienced Proclaim Developer, James also maintains his own workload, consisting of complex development projects or high priority tasks. He can be contacted via e-mail at james.denby@legalpracticesupport.co.uk, or get in touch with us via our contact form, or by phone on 01204 930234
Read More
Conveyancing Automation Using Proclaim Case Management
Law firms with conveyancing departments will be well aware that conveyancing processes can be very costly and time consuming. Tasks, such as undertaking Land Registry searches, property checks, and communicating with an estate agent can take up large amounts of time.
Property lawyers will also spend a large proportion of their time performing manual and administrative tasks. Manually trawling through mountains of paperwork and documents is becoming less and less viable for conveyancing businesses. Manually updating clients at key points within a case are also tasks which are time consuming, but are critical to the entire conveyancing process.
Conveyancing automation could be key in cutting down a large proportion of these time consuming tasks. The adoption of software that acts as robotic process automation (RPA) such as Proclaim Case Management Software is essential to maximising profit margins and improving customer service levels.
Proclaim for Conveyancing Automation of Tasks
Proclaim Case Management Software is the leading software used by Solicitors, including Conveyancing Solicitors. They offer a cloud based solution which is particularly useful for accessing important information on cases when working remotely.
The most beneficial feature of Proclaim is that it is extremely flexible and can be developed in many ways. Proclaim can be developed to allow for process automation, which can be particularly beneficial for Conveyancing Solicitors due to the amount of steps that are needed to be taken on each file. Conveyancing automation is possible for many manual tasks within the Conveyancing process using Proclaim Software, saving file handlers time and allowing them to focus on other, larger tasks at hand.
The system can also be developed to allow for automated client updates throughout the conveyancing process. This will improve customer satisfaction and save file handlers the time of having to manually update each client.
With the right setup, you can ensure that all key reports are scheduled to run automatically and to be disclosed to predefined contacts or locations at specified times. Thus ensuring you are never missing the information you need to make key business decisions.
How Can Legal Practice Support Assist?
Legal Practice Support can assist with your conveyancing automation by developing your Proclaim system. We can help your team to eliminate the tedious, administrative, robotic tasks that they may currently spend alot of their time performing. This means that they can spend more of their time focusing on the more complex issues and settle conveyancing matters more swiftly.
Legal Practice Support are specialists in Proclaim Development solutions and Legal IT. We offer optimisation of your Proclaim system through the development of the software to ensure you are making the most of your system. Development of your system will vastly improve the productivity and efficiency of file handlers and will deliver real financial returns to your firm.
If you would like to discuss how a Proclaim Developer from the LPS team could assist your law firm, please contact us for further information.
James Denby is Head of Proclaim Development at Legal Practice Support and oversees all projects to ensure work is completed to a high standard for all clients. As an experienced Proclaim Developer, James also maintains his own workload, consisting of complex development projects or high priority tasks. He can be contacted via e-mail at james.denby@legalpracticesupport.co.uk, or get in touch with us via our contact form, or by phone on 01204 930234
Read More
Law Firm Technology and the Impact of the Pandemic
The legal industry has a reputation for being a bit conservative and behind the times when it comes to technology. Although there may be some firms that were already embracing law firm technology before the pandemic, the legal industry is not one which is known for being particularly tech savvy. The coronavirus pandemic has had a huge impact on all businesses, including those within the legal services industry. Fortunately, as there are many types of business and legal technology solutions available to Solicitors and legal professionals, many have been able to continue to work remotely whilst providing a great level of service to clients.
The pandemic has meant that many firms have been forced to adapt and embrace law firm technology in order to survive. So, has the pandemic had any positive impacts for the growth of law firm technology, and what impact will the pandemic have on the future of legal tech?
Law Firm Technology Before the Pandemic
Pre-lockdown, many law firms had started to embrace and utilise new technology and there was actually a small technological revolution happening within many practice areas. Some firms started making use of technology, such as artificial intelligence (AI), and website chatbots to provide legal advice. Many firms had also begun utilising software to assist in performing due diligence, as well as increasing efficiency and profitability.
Case management systems, such as Proclaim, have been used by a large number of law firms for some time now. The Proclaim case management system is particularly useful as it can be developed in a number of ways to improve efficiency of file handlers by automating tasks, optimising workflows, and seamlessly integrating with third party systems.
The Impact of the Pandemic on Law Firm Technology
Although some law firms had already started to become more tech focussed before the pandemic, there were still many firms who had not embraced technology much further beyond word processing, and completely rejected the idea of a “paperless system.” The coronavirus pandemic meant that many tech-phobic firms had to adapt and make the most of these new disruptive technologies.
Many firms will have started using video conference calling technologies and software-as-a-service (SaaS) for the first time.
Will this forced change lead to a new way of working for legal teams? And will the more traditional law firms who relied on on-premise systems become more flexible in their ways of working?
Law Firm Technology Benefits
Welcoming and accepting technology as an integral mechanism of a law firm will have huge benefits for all staff. Management will have peace of mind that day-to-day work will be able to continue seamlessly in times of crisis, such as during a pandemic when staff are required to work from home.
Systems, such as Proclaim, offer cloud based services which allow file handlers to have access to their system from anywhere in the world. The also provide an app, Proclaim Go, which allows staff to access their files on the go.
After the pandemic, we may see a huge shift in the number of law firms permitting their staff to work form home, allowing increased flexibility and a better work/life balance for employees.
Many firms will have witnessed the many benefits of this new way of working and some may even consider having less staff in offices full time.
Utilising technology to allow remote working is very cost effective and may help to reduce overheads for many businesses, especially if smaller premises are required.
Many will have also noticed the increased efficiency gained through use of a case management system and various other types of software which staff have now been required to use to carry out their day-today tasks. For those who have now incorporated a paperless system, they will have noted the ease of for file handlers as all their files will be accessible from one central database. All information relevant to cases and files can be accessed using the system, limiting the need to take paperwork out of the office.
How Can Legal Practice Support Assist?
Legal Practice Support can provide assistance for law firms in accessing their Proclaim, and other case management systems remotely. We are also experienced in taking out-of-the-box Proclaim legal software and developing it to automate processes and reduce administrative tasks, both of which are of great use when having to work remotely.
Having been active in the Legal IT industry for over seven years, we have invaluable experience managing IT systems for firms as small as 30 people all the way up to enterprise clients with over 300. Furthermore, we are accustomed to working with multiple other stakeholders to resolve any IT problems that might arise.
If you would like to discuss how a Proclaim Developer from the LPS team could assist your law firm, please do not hesitate to contact james.denby@legalpracticesupport.co.uk for further information
Read More
Legal Case Management Software: Why Use Proclaim?
What is Legal Case Management Software?
All law firms will have some sort of document management system or software to help them carry out day to day tasks and manage their cases effectively. Most legal practice management software systems will offer a wide range of features such as time recording, document production, reporting, and accounting which can all be managed using one single platform. Good legal case management software is essential for running and managing a successful law firm, regardless of the firm size. This type of software, if used to its full potential, will make the role of the file handler easier and more efficient.
Why Do We Recommend Proclaim Legal Case Management Software?
As Proclaim legal software is the most popular legal costs management software utilised by over 25,000 businesses, it is no surprise that it has been endorsed by the Law Society. Proclaim now offer cloud based legal software which will allow law firm staff to have access from anywhere in the world. This is particularly beneficial for when staff are required to work from home.
One of the main benefits of Proclaim is the fact that it is so flexible and can be developed to meet your firm’s bespoke requirements.
Proclaim Legal Case Management Software Development
Proclaim case management software can be seamlessly developed in the following ways:
- Automation – Proclaim Process Automation can assist in improving productivity by cutting down on those repetitive and tedious admin processes. Automated tasks can increase the efficiency of file handlers by cutting down on tedious, robotic tasks. Thus, allowing them to focus on more complex tasks and settling cases more swiftly.
- MI Reports – Management reports within the system allow in-depth data to be retrieved and analysed at any given time. Proclaim comes with numerous out-of-the-box management reports. However, many firms of Solicitors soon feel the need to develop their own bespoke reports to cover their unique business needs.
- Integration with IT Systems – Integration with third party systems is one of the most useful features which can be achieved through the development of the system. Proclaim can be seamlessly synchronised with many third-party systems, resulting in improved efficiency and increased profits.
- Workflow Optimisation – Productivity, client care, and compliance can all be improved through the use of workflow optimisation and task automation within the system.
- Bulk Data Solutions – The ability to import and export Proclaim data can greatly assist in productivity, efficiency and can prevent the risk of data loss.
Why Choose Legal Practice Support to Develop Your Legal Case Management System?
At LPS we specialise in Legal IT and Proclaim Development solutions. We offer optimisation of your system through the development of the legal case management software to ensure you are making the most of your system
Our goal is to ensure that by optimising your Proclaim system through software development, we can deliver real financial returns to your business. The law firms we assist benefit from vastly improved efficiency and profitability as a result of developing their case management system which has and continues to enable them to adapt with modern law reforms. Development of their Proclaim system has also helped our clients to be a step ahead with regards to the embracing of technological changes in the legal landscape.
Our expert Proclaim development team have extensive years of experience of improving the day to day productivity of the Proclaim case management system.
If you would like to discuss how a Proclaim Developer from the LPS team could assist your law firm, please contact us for further information.
James Denby is Head of Proclaim Development at Legal Practice Support and oversees all projects to ensure work is completed to a high standard for all clients. As an experienced Proclaim Developer, James also maintains his own workload, consisting of complex development projects or high priority tasks. He can be contacted via e-mail at james.denby@legalpracticesupport.co.uk, or get in touch with one of the team via Live Chat, or via telephone on the number detailed below.
Read More
Proclaim Integrations: Web Service Integrations
The Proclaim Case Management Software is one of the most versatile case management software solutions used by Solicitors and law firms. One of the main advantages of using Proclaim software is that it seamlessly integrates with 3rd party applications and websites using web services.
Integration with third party systems is one of the most useful features which can be achieved through the development of the system. Proclaim can be synchronised with many third-party systems, resulting in improved efficiency and increased profits.
Legal Practice Support specialise in Proclaim Integrations and have experience in assisting all types of law firms, including Personal Injury, Clinical Negligence, Debt Recovery, immigration and conveyancing.
Proclaim Web Service Integrations
Proclaim web service integrations are a real game changer. The compatibility and flexibility of Proclaim allows for web service integrations using formats such as SOAP, REST or XML. This means that data can be transferred from the Proclaim system to and from another application.
Automatic case creation, data and document exchange with third parties mean that workflows can be effortlessly streamlined from within your Proclaim system.
These types of Proclaim integrations can be particularly useful for fee earners as it can assist in document and data exchange as well as allowing for cases to be created and updated automatically.
Examples of Proclaim integrations with third party applications using SOAP, REST, and XML include, but are not limited to:
- Integrations with ATE providers
- Integrations with medical agencies
- Address mapping for clients
- Electronic e-signatures
- Integrating with Money Claim Online
- Importing data from a spreadsheet to automatically set up new enquiries or cases
- Importing client details from website contact forms to set up new enquires within Proclaim
Proclaim is continuously adding new features and allowing for more flexibility, especially since the launch of Proclaim Go, “the new mobile and tablet friendly application powered by Proclaim” which enables Solicitors and legal professionals to work from anywhere in the world.
How Can Legal Practice Support Assist?
Legal Practice Support are experts in Proclaim Integrations. We are skilled in developing and optimising your Proclaim system to fit 100% with your business needs.
If you would like to find out more about Proclaim integration and how a Proclaim Developer from the Legal Practice Support team could assist your firm, please do not hesitate to contact us.
James Denby is Head of Proclaim Development at Legal Practice Support and oversees all projects to ensure work is completed to a high standard for all clients. As an experienced Proclaim Developer, James also maintains his own workload, consisting of complex development projects or high priority tasks. He can be contacted via e-mail at james.denby@legalpracticesupport.co.uk, or get in touch with us via Live Chat or the contact form, below.
Read More
How to Improve Law Firm Profitability
Law firm profitability is essential for effective business development and growth. The legal market and legal service industry have faced many difficulties in the past decade with recent law reforms, fixed costs, Brexit, and Covid-19. The oncoming recession as a result of the 2020 Coronavirus pandemic is set to bring more financial hurdles to be faced by businesses of all shapes and sizes, including those in the legal industry.
When it comes to overcoming those financial hurdles, the bottom line is that effective law firm management and efficiency of legal operations is required for maximising your law practice profitability. We have set out some advice on how to improve law firm profitability to help you stay on top.
Management of Your Legal Costs
All legal departments must deal with the issue of managing and settling legal costs at the end of each case, regardless of their practice area. Effective management of legal costs will help to limit your overheads and maximise the profits received through legal costs following the settlement of a claim. But a mistake often made is that costs should only be considered on conclusion of a case. It is imperative that costs are considered from the outset of a case, ensuring the retainer is properly constructed, and success fee is calculated in a compliant manner with bespoke risk assessment, and setting appropriate hourly rates dependant upon the likely complexities/value of any claim/instruction.
Successful negotiation of legal costs, such as Solicitor’s hourly rates will help to ensure that you are obtaining maximum profit from each case. Using an experienced Costs Draftsman to assist you in drafting your Precedent H, Bill of Costs and Replies to Points of Dispute will significantly assist your firm in recovering the maximum amount of legal costs and disbursements. They can also assist you through the process of Detailed Assessment. Hard work in conducting a case can however, be undone by failure to properly manage costs from the outset (such as setting appropriate hourly rates, or to adequately budget costs).
The unsuccessful conclusion of a case is an inevitability for all law firms. Following such an outcome, the losing party is required to pay the winning party’s legal costs. Effective negotiation of the winning party’s Costs Budget and Bill of Costs will significantly assist in limiting your outgoings following a failed case, and ensuring adequate ATE protection in place is also imperative.
Working Digitally To Increase Law Firm Profitability
Going paperless can be a difficult transition; however, the benefits of working digitally are endless. A digital case management system will increase the efficiency of all staff by reducing the need for file handlers to rummage through mountains of paperwork to find particular documents. With all your documents in one place, this will free up the time of case handlers, allowing them to focus on more complex areas of litigation and settle cases more efficiently.
A reduction in paper files means that less storage space is required, freeing up areas in your office for additional staff, or allowing you to downsize your office, reducing your real estate costs.
How to Improve Law Firm Profitability Using the Right Case Management Software
Using a case management software which is specifically tailored to your law firm will vastly increase efficiency for your law firm. Proclaim case management software is excellent as it can be developed to meet the bespoke needs of your business.
With Proclaim, standard letter templates that integrate the information from a case can be developed, emails can be automated, and Court forms automatically completed. It can be seamlessly integrated with third party software. The opportunities for increasing efficiency and maximising law firm profitability are endless. With “In Case” your clients can remotely monitor the progress of their file whenever they like (you can customise everything they see) which helps to improve the client experience. Contact Legal Practice Support to find out how a Proclaim developer could assist your firm.
Set Up Proper Review Practices
Proper review practices when a file is being issued can assist in the reduction of wastage and wasted costs. With Court fees for issuing now going up to £10,000 for the highest value cases, the correct systems should be implemented to ensure cases are pleaded at the right amount. Using Proclaim, automation could be set up to inform a Manager if a case is being requested for issue, and for there to be an authorisation process to verify the quantum amount and merits of pursuing a claim.
Analysis Reports
Analysing data is an important task for all businesses to assist with increasing profitability. Proclaim software provides many analysis opportunities through the use of MI reports. Staff performance, average monthly spends, financial reporting, and bottlenecks in processes can all be monitored and analysed through Proclaim analysis reports, which can also be automated. If you are interested in developing Proclaim to increase your firm’s efficiency, take a look at the Proclaim development pages on our website to see how a Proclaim developer can assist your firm.
Invest in Effective Marketing
Many modern law firms pay out thousands to Claims Management Companies (CMCs). The issue with using these companies is that firms are required to pay for each claim, even if they are unsuccessful, resulting in a high level of wastage. It also places reliance upon an external company out of your control. Having an effective law firm marketing strategy in place will increase awareness of your business, and reduce the necessity for the use of these expensive CMCs. Many law firms who invest in marketing see a considerable return on investment as clients are coming to them directly, instead of through the use of a CMC. Contact us today to find out more about our legal marketing services, such as SEO and Social Media Management.
Focus Your Workload
Diversification is always a positive to ensure numerous streams of income to any firm. However, spreading the work too thinly or focussing a disproportionate amount of efforts into a low-profitable area of revenue can diminish the overall profitability possibilities of your company. It can be beneficial to review your business focus on a regular basis, and if a certain market of work isn’t performing as it should, despite time and effort having been expended upon the same, it may be more beneficial to re-focus efforts of the staff onto more profitable areas of work. WIP can be preserved and recovered at 100% utilising specialist companies that outsource files to be run to a conclusion. This can be common in personal injury fields where Solicitors are looking to exit certain areas of the market, such as in Road Traffic Accidents.
How Can Legal Practice Support Assist?
LPS offer a range of services and advice on how to improve law firm profitability. The firms we assist experience a huge boost in profits and return on investment due to increased efficiency and reduced overheads. We currently offer legal costs assistance, Proclaim Development, IT Services, and Legal Marketing Services, as well as having significant contacts in the legal market to assist in any areas of interest.
Contact us today using one of our contact forms, email info@legalpracticesupport.co.uk or call us on 01204 930234.
Read More
Proclaim: The Benefits of Developing Your System
Eclipse Legal System’s Proclaim is one of the most effective and adaptable case management systems. It is not surprising that it is the most widely used software for Solicitors and legal professionals in the United Kingdom. The out-of-the-box software comes with many useful features; however, many firms are not utilising this software to its full potential. This means that many are missing out on many great benefits by not fully optimising and developing their system.
Vastly improved profitability and efficiency are two of the main benefits which result from the development and optimisation of Proclaim. Development can enable law firms to adapt to modern law reforms and helps them keep up with technological changes in the legal world.
How Can Proclaim be Developed?
- Automation – Proclaim Process Automation can assist in improving productivity by cutting down on those repetitive and tedious admin processes. Automated tasks can increase the efficiency of file handlers by cutting down on tedious, robotic tasks. Thus, allowing them to focus on more complex tasks and settling cases more swiftly.
- MI Reports – Management reports within the system allow in-depth data to be retrieved and analysed at any given time. Proclaim comes with numerous out-of-the-box management reports. However, many firms of Solicitors soon feel the need to develop their own bespoke reports to cover their unique business needs.
- Integration with IT Systems – Integration with third party systems is one of the most useful features which can be achieved through the development of the system. Proclaim can be seamlessly synchronised with many third-party systems, resulting in improved efficiency and increased profits.
- Workflow Optimisation – Productivity, client care, and compliance can all be improved through the use of workflow optimisation and task automation within the system.
- Bulk Data Solutions – The ability to import and export Proclaim data can greatly assist in productivity, efficiency and can prevent the risk of data loss.
How Can Legal Practice Support Assist?
Legal Practice Support are specialists in Proclaim Development solutions and Legal IT. We offer optimisation of your Proclaim system through the development of the software to ensure you are making the most of your system. Development of your system will vastly improve the productivity and efficiency of file handlers and will deliver real financial returns to your firm.
If you would like to discuss how a Proclaim Developer from the LPS team could assist your law firm, please contact us for further information.
James Denby is Head of Proclaim Development at Legal Practice Support and oversees all projects to ensure work is completed to a high standard for all clients. As an experienced Proclaim Developer, James also maintains his own workload, consisting of complex development projects or high priority tasks. He can be contacted via e-mail at james.denby@legalpracticesupport.co.uk, or get in touch with us via Live Chat or the contact form, below.
Read More
Integrating Money Claim Online with Proclaim
What is Money Claim Online (MCOL)?
Money Claim Online (MCOL) is a method of settling a dispute or disagreement by initiating a County Court claim for a fixed sum of money. It is a straight forward way to commence Court proceedings for small claims which amount to less than £100,000.
These types of claims should be issued by one Claimant, against no more than two defendants. The HM Courts and Tribunals Service have set out guidance on making a money claim online, including which types of dispute this method can be used for, and how to accurately complete the Claim Form. The guidance also sets out the rules for making a MCOL, such as the requirement to be aged over 18, have a valid email address, and be based in England or Wales.
Proclaim Integration with MCOL
As more and more Solicitors are beginning to offer assistance with MCOL, we have noted an increase in enquiries relating to the integration of the Eclipse Proclaim Claims Management System and Money Claim Online.
The good news is that Proclaim can be integrated seamlessly with the MCOL system as the data is available on an open government licence, giving you the flexibility to manage your money claims, alongside the rest of your case load, all within the one system. The benefit of this type of integration is that processes become more streamlined, and efficiency is improved as a result.
How Can Legal Practice Support Assist?
At LPS, we are skilled in developing and optimising your Eclipse Legal Proclaim system to fit 100% with your business needs. If your law firm uses the Proclaim system, and is offering assistance with MCOL, we are able to develop your Proclaim system to allow for MCOL integration with Proclaim.
If you would like to find out more about Proclaim integration and how a Proclaim Developer from the Legal Practice Support team could assist your firm, please do not hesitate to contact james.denby@legalpracticesupport.co.uk for further information.
Read More
Proclaim Go – Work Anywhere with Proclaim
What is Proclaim Go?
Eclipse Legal have launched a new mobile and tablet friendly app which will help fee earners access important information whilst on the go. Proclaim Go was developed for legal professionals who find themselves travelling often or requiring access to live case information whilst in client meetings.
This innovative new solution allows fee earners to undertake a number of tasks on the go, such as viewing future tasks, logging phone calls, recording time, recording meetings, updating vital information in real time, and creating memos. As long as fee earners have access to the internet, and a smartphone or tablet, users can access history details of any case, including all previous correspondence and documents, whilst away from their computer.
The new solution also offers an optional two-factor authentication to increase accessibility whilst maintaining security. The extra flexibility provided by this app will see an increase in fee earners’ productivity and will help them provide an excellent service to their clients as all information can be accessed instantly.
Proclaim Go may also be of particularly useful during the Coronavirus outbreak as many employers have been forced to adapt to working from home. This new app gives Proclaim users another efficient method of accessing case information remotely. To find out more about how Proclaim can assist your employees in working from home, have a read of our recent article.
Eclipse Proclaim, is the most popular legal case management system which has been endorsed by the law society and is used by many types of legal service providers. The addition of Proclaim Go to Eclipse’s case management solutions will only add to the popularity of the system due to its ease of use and adaptability.
How Can Legal Practice Support Assist?
Legal Practice Support can provide information to law firms on this new app. We also assist law firms in accessing their Proclaim, and other case management systems remotely.
We are experienced in taking out-of -the-box Proclaim legal software and developing it to automate processes and reduce administrative tasks, both of which are of great use when having to work remotely.
Having been active in the Legal IT industry for over seven years, we have valuable experience managing IT systems for firms as small as 30 people all the way up to enterprise clients with over 300. Furthermore, we are accustomed to working with multiple other stakeholders to resolve any IT problems that might arise.
If you would like to discuss how a Proclaim Developer from the LPS team could assist your law firm, please do not hesitate to contact james.denby@legalpracticesupport.co.uk for further information.
Read More
Working Remotely Using Proclaim Legal Software
Due to the Coronavirus outbreak, many employers are now advising their employees to work from home to help prevent the spreading of the virus throughout the workplace. One of the main challenges that businesses are faced with is the ability to ensure all processes for an employee working remotely, are streamlined in the same way they would be if the employee was working in the office. Law firms using software, such as Proclaim Legal Practice Management solutions, should find the transition fairly simple.
As many law firms still use paper files, they will face difficulties in providing the same level of service to clients when faced with having to self-isolate, due to the risk of contracting Covid 19. As the Proclaim Case Management system is a paperless system, which can be easily accessed from home, business can continue as usual, from the home of solicitors and file handlers.
Eclipse Legal system’s software, Proclaim, is the most popular legal case management system which has been endorsed by the law society and is utilised by many types of legal service providers, including family law practices, conveyancing departments and personal injury claim firms.
One of the main benefits of the Proclaim legal software is that it provides a paperless system, which makes it easier for file handlers as all their files will be accessible from one central database. All information relevant to cases and files can be accessed using the system, limiting the need to take paperwork out of the office.
How Can Legal Practice Support Assist?
Legal Practice Support can provide assistance for law firms in accessing their Proclaim, and other case management systems remotely. We are also experienced in taking out-of -the-box Proclaim legal software and developing it to automate processes and reduce administrative tasks, both of which are of great use when having to work remotely.
Having been active in the Legal IT industry for over seven years, we have invaluable experience managing IT systems for firms as small as 30 people all the way up to enterprise clients with over 300. Furthermore, we are accustomed to working with multiple other stakeholders to resolve any IT problems that might arise.
If you would like to discuss how a Proclaim Developer from the LPS team could assist your law firm, please do not hesitate to contact james.denby@legalpracticesupport.co.uk for further information
Read More