As technology continues to advance, more and more opportunities to incorporate automation into business processes emerge. However, many businesses including law firms and those operating within the legal industry, have been and continue to be a little reluctant to adapt to new and easier ways of working. This is likely to be due to the fear of the unknown. Also, many people become overwhelmed at the thought of getting to grips with new technology and learning how to use it.

It is important to note that automating your law practice does not mean that humans will be replaced with robots or the use of technology. The technology is there to assist and not to replace, ultimately allowing staff to spend more time on projects of importance, knowing that a range of administrative tasks are taken care of automatically.

The adoption of software that acts as robotic process automation (RPA) such as Proclaim Case Management Software is essential to maximising profit margins by allowing technology to take over time consuming tasks such as data entry and document management. The Proclaim case management software can easily manipulate data, triggering responses and can communicate with other digital systems.

Proclaim is the only case management system accredited by the Law Society, emphasising its positive impact in legal technology.

The team at Legal Practice Support are highly knowledgeable and experienced in many aspects of software development, with a particular focus on the development of Proclaim case management system for law firms. We understand how valuable it can be for businesses to have certain administrative tasks automated, freeing up time for more important activities. We work tirelessly to create bespoke solutions to suit our clients’ individual needs.

If you are thinking about how to automate your law firm and the best way to move forward, then please do not hesitate to get in touch with a member of our team at Legal Practice Support today.

What is legal automation?

Automation in the legal sector refers to the use of technology to streamline and automate various tasks without the need for human touch. This can include tasks such as legal document automation, scheduling, billing, case management, client intake and communication with clients. The goal of law firm automation is to save time, encourage cost savings, reduce human error, and allow professionals to focus on providing legal services to clients.

There are many administrative tasks that need to be completed in the legal sector and doing these manual processes can take up precious time that could be spent on other, more important legal work. Nonetheless, the tasks need completing, which can ultimately result in solicitors having to take time away from working with clients to complete such processes. Tasks such as billing, payment collection, document creation and data entry are just some of the tasks that need attention and can take time away from legal work.

This is particularly true for small firms in which lawyers and solicitors do not have access to secretaries, assistants, or paralegals to assist in the workload and therefore must delegate these tasks between themselves. The development of automation tools can mean that automatic processes would take away all administrative tasks for legal professionals.

How to automate your law firm

In essence, law firm automation entails utilising technology and software to simplify operations, transferring repetitive and time-consuming tasks from humans to machines. This can involve the optimisation of processes through the use of AI to perform tasks faster and with greater precision. It can also involve centralising information for easier access and quicker search, as well as outsourcing certain tasks to specialised third-party providers.

Proclaim case management system is ideal software to develop bespoke automations for your business, allowing you to communicate with your clients promptly and effectively. For example, Proclaim development can be developed to ensure an effective automated client communication system is in place that would enable clients to be automatically updated about key milestones.

This system will ensure that clients are continually kept up to date and informed meaning lawyers will get more uninterrupted time to focus on important aspects of their cases. This in turn, allows for a fee earner to become more productive as they can rely on Proclaim automatically providing the client with a reliable update on case progression.

Additionally, Proclaim legal practice management software can be developed to have automated triggers to notify third-parties at important stages to ensure tasks are kept on top of, such as automated emails, faxes, letters to chase up documentation or appointments.

Other types of automation within Proclaim include:

• Legal workflow automation within a case management system
• Automation of electronic signatures and digital agreements
• Contract automation
• Automation of billing
• Risk and compliance automation

What are the benefits in automating your law firm?

There are many benefits to automating your law firm, and firms that make the switch to automation quickly realise how invaluable it is to have. Below are just some of the benefits of introducing automation into your law firm:

• Streamlining repetitive tasks such as document preparation and data entry
• Improving document management and organisation
• Enhancing the speed and accuracy of legal research
• Reducing administrative workloads and freeing up time for billable work
• Improving collaboration and communication within the firm
• Enabling cost-effective delivery of legal services
• Providing secure storage and access to sensitive client information
• Enhancing the overall efficiency and productivity of the firm
• Improving client experience, satisfaction and loyalty

How can Legal Practice Support Assist?

Overall, the automation of your case management system will have huge positive impacts on your law firm, ultimately leading to significant time and cost savings for your business.

Legal Practice Support know how to automate your law firm in the most effective and efficient way. We can effectively assist in the development of automation processes for the legal services industry by developing your current case management system. The automated processes we can establish for your business means tedious administrative tasks that previously have taken up huge time and effort can be done automatically, meaning staff can focus their energy on more complex and important tasks.

Legal Practice Support are specialists in Proclaim, other case management system development solutions and Legal IT. We offer optimisation of your system through the development of the software to ensure you are making the most of your system. Development of your system will vastly improve the productivity and efficiency of file handlers and will deliver real financial returns to your firm.

Our team can provide a range of services to all types of legal professionals to help their firms become more efficient and more profitable.

Our services include:

• Proclaim development/ Case management system development
• MI reporting and KPI dashboards
• Integrations
• Legal costs
• Legal marketing

If you would like to discuss how a Proclaim Developer from the LPS team could assist with automation in your law firm, or discuss any other service we offer, please contact us for further information. We can be contacted via e-mail at enquiries@legalpracticesupport.co.uk, and a member of our team will be in touch as soon as possible. Alternatively, you get in touch with us via Live Chat or the contact form below.