Proclaim has become the leading digital case management software for Solicitors in England and Wales. The desire for a paperless office solution has become increasingly appealing and sought after for many law firms in light of reduced profit margins and increased overheads brought about by ongoing changes in the legal market. 

Many law firms do not realise that the time spent trying to find documents and collating data costs them dearly and is detrimental to their business development. The direct and indirect benefits to having a paperless office environment solution such as the law society accredited practice management software Proclaim should not be understated.

The team of developers at LPS can assist law firms in becoming paperless with the use of Proclaim, which will negate the need for paper copies of documents and subsequent filing cabinets taking up space in the office. Creating a digital storage system not only will improve client experience and business productivity, but will also allow for easier access of paperless documents when working remotely through the use of cloud storage.

What is a paperless law firm?

A paperless system in a law firm means the firm has implemented a digital system to manage their legal practice, eliminating paper documents and paper files to improve their efficiency. Instead of relying on traditional paper-based processes, a paperless law firm will use digital tools such as document management software, optical character recognition (OCR), e-signatures, and cloud-based storage to manage client files and legal documents.

It is perhaps worth noting that many law firms have started to take the step to using paperless processes due to the influx of remote working due to the Covid 19 pandemic.

By going paperless, law firms in the UK can benefit from a range of advantages such as:

1. Cost savings from reducing paper usage, printing, and storage costs.
2. Increased efficiency and productivity by eliminating the need to search through physical documents and files.
3. Improved security and compliance with data protection regulations, by securely storing and managing electronic records.
4. More flexible and remote working opportunities, as digital documents can be accessed from anywhere with an internet connection.

Overall, a paperless law firm in the UK can help reduce costs, increase productivity, and improve client service by leveraging digital technology to streamline their legal processes.

Proclaim to improve client services

There is now a wide range of cutting edge technology which is regularly utilised by many private and public sector legal practices to help improve their client service. Some of the main software solutions utilised by paperless law firms to help their lawyers work in harmony with their clients are:

Proclaim Touchpoint: Touchpoint is a self-service and communication system which integrates with Proclaim case management system to provide a “device-independent, interactive experience” for legal service providers, their business partners and clients. Touchpoint can be used as an online system (TouchPoint+ system) as well as an app which both provide a range of useful functions for solicitors and their clients. Touchpoint provides clients with a large amount of real-time information which can be accessed at any time.

Proclaim Securedoc: The securedoc functionality offered by Proclaim allows the client to login to a portal and fill in data / sign digital files with an electronic original signature / change appointments and they all feed back into the main proclaim system. This helps to ensure cases move along swiftly and clients have greater control over their legal cases.

Adobe sign: A great feature of Adobe Sign is its ability to integrate seamlessly with a wide rage of third party software and applications. It even integrates well with legal case management systems, such as Proclaim using Adobe document cloud solutions. Integrating Adobe Sign with a case management system will ensure client cases are processed as quickly as possible.

Proclaim to improve law firm processes

As well as directly improving client service within a law firm, embracing artificial intelligence and technology in law firms can greatly improve law firm processes, thus, improving client service and creating as paperless law office. Some of the main solutions which can be used to improve processes include:

Proclaim/ case management software development: Vastly improved profitability and efficiency are two of the main benefits which result from the development and optimisation of your cloud based Proclaim or alternative case management system. Case and document management systems can often be developed by legal technology businesses and tech companies, such as LPS, to allow for process automation, MI report creation, integration with other IT systems, paperless workflow optimisation, and bulk data solutions.

Proclaim Go: Proclaim Go is a mobile and tablet friendly app which will help fee earners access important information whilst on the go. Proclaim Go was developed for legal professionals who find themselves travelling often, who use remote working or require access to live case information and file storage whilst in client meetings.

Data visualisation and KPI dashboards: Most case management systems, such as Proclaim or LEAP, can be developed to allow law firms to analyse data as they hold endless amounts of business information and intellectual property. Business intelligence tools can be utilised to create KPI dashboards and reports to help provide deep understanding of your firm’s big data.

How can LPS assist?

A paperless law firm can provide numerous benefits to both the firm and its clients. By adopting digital tools and processes, paperless law firms can save costs, improve efficiency, enhance security, and provide a more flexible and convenient service to their clients.

As the legal industry continues to evolve and embrace new technologies, the benefits of going paperless are becoming increasingly clear. By reducing their reliance on paper documents and embracing digital tools, law firms in the UK can position themselves for success in the modern legal landscape.

Legal Practice Support provide a team of legal technology experts who can help bridge the gap between technology and solicitors. If you are an existing paper focused law firm then we can help you to become paperless. We will work closely with your law firm to help you discover which solutions would work best for your firm for the long term.

At LPS we are skilled in designing software solutions that fit 100% with your business needs. In the increasingly competitive and challenging business world, full integration and harmony for your IT software is paramount for maximising your businesses efficiency and increasing client satisfaction.

If you would like to speak to an expert about how our team can help your firm embrace legal technology, or discuss potential development agreements, we can be contacted via e-mail at enquiries@legalpracticesupport.co.uk, or get in touch with us via Live Chat or the contact form below.